Sub-processors
Last updated: October 22, 2026
These are the companies Spekco uses to process the personal data that shops keep in Spekco, such as their customers' details and repair records. Our Data Processing Addendum sets the terms each of them works under, and this list is its Annex 3.
| Sub-processor | Purpose | Customer Data | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Hosting, compute, file storage, backups, logs, firewall and content delivery, email delivery (Amazon SES), address lookups and maps (Amazon Location Service) | All Customer Data | USA (N. Virginia). Cached public web pages at AWS edge locations worldwide. Addresses typed for lookups and maps go, without account details, to AWS's map data provider, which may process them outside the United States |
| Neon | Database hosting, on AWS | All Customer Data held in the database | USA (N. Virginia) |
| Backblaze, Inc. | Off-site backup copies | Database backups | USA (US East) |
| Plus Five Five, Inc. (Resend) | Email delivery | Recipients' email addresses and message content | USA |
| Google LLC | Address suggestions (Maps) and bot protection (reCAPTCHA) | Address text as typed; IP address and browser information | USA |
| Twilio Inc. (optional) | Text messages, only if Customer turns on texting | Phone numbers and message content | USA |
We also use Stripe, Inc. (USA) to bill shops for their Spekco subscription. We are the controller of that billing data, so Stripe is not a sub-processor of the data shops keep in Spekco.
A service a shop connects under its own account, such as its own Stripe, Square, QuickBooks, EasyPost or PrintNode account, is not our sub-processor either. It works for the shop under the shop's own agreement with that provider.
Changes to this list
At least 30 days before we start using a new sub-processor, we update this page and email the account administrators of every shop. Questions about this list go to privacy@spekco.com.