Everything you need to run your service business

Create, assign, and track every job with custom statuses, tech assignment, priority levels, and automated customer notifications — all in one clean interface.

Ring up product sales and repair ticket payments in one unified terminal. Cash, card, mixed carts, register sessions, and end-of-day reconciliation built in.

Sell accessories, parts, refurbished devices, and merchandise through a full e-commerce storefront with categories, variants, promo codes, and Stripe checkout.

Every customer gets a branded portal at yourshop.spekco.com — check repair status, approve estimates, pay invoices, book appointments, and shop online without calling your store.

Real-time stock tracking with auto-deduct on ticket use, low-stock alerts, reorder forecasting based on 30-day trends, and vendor management.

Configurable time slots with per-location capacity, online booking through the customer portal, and a clear calendar view for your front desk.

Customers schedule equipment pickups from their address. Configurable service radius, flat or per-mile fees, and auto-geocoded locations.

Customers ship devices with prepaid labels and QR-coded packing slips. Full tracking from arrival through repair and return shipment.

Accept Stripe or Square payments online and in-person — for services, shop orders, and invoices. No percentage cuts, no hidden fees from Spekco.

Run multiple shop locations from one account with location-specific staff, tickets, scheduling, inventory, and register sessions — all under one roof.

Revenue trends, technician performance, ticket volume, shop sales analytics, channel breakdown, and customer insights — all in real time.

See every customer's repairs, orders, payments, reviews, and equipment in a unified profile. Tag customers, log calls, and track the full relationship.

Customers register their devices for faster check-in, warranty tracking, and proactive maintenance reminders via email.

Customers leave reviews on products. Staff moderate, respond, and feature top reviews. Auto-approve option and profanity filtering built in.

Customers request returns through the portal. Staff approve, reject, or issue refunds with full status tracking and configurable policies.

Manual tax rates per location or automatic real-time lookup via ZipTax API. Tax-exempt customers, per-product taxable flags, and full tax reporting.

12 theme presets, custom color palettes, 10 font pairings, dynamic logo sizing, and a live preview — your customer portal looks and feels like your own product.

Email campaigns with audience segmentation, automated post-service follow-ups, maintenance reminders, and detailed open/click analytics.

Built-in loyalty program with points per dollar, tiered rewards, referral bonuses, and a customer rewards dashboard in the portal.

Rich text editor for blog posts and custom pages. Organize into categories, add to your navigation, and control SEO with meta titles and descriptions.

Full workforce management — employee profiles, role-based access, staff scheduling, timesheets, time-off requests, and payroll tracking. All built in.

Embed a one-line snippet on your existing site and let customers request repairs without leaving your page. No redesign, no developer needed.