Customer CRM
Every interaction, one place
See every customer's repairs, orders, payments, reviews, and equipment in a unified profile. Tag customers, log calls, and track the full relationship.
Key capabilities
What's included
Related features
Works great with
Service Ticket Management
Create, assign, and track every job with custom statuses, tech assignment, priority levels, and automated customer notifications — all in one clean interface.
Customer Self-Service Portal
Every customer gets a branded portal at yourshop.spekco.com — check repair status, approve estimates, pay invoices, book appointments, and shop online without calling your store.
Reports & Analytics
Revenue trends, technician performance, ticket volume, shop sales analytics, channel breakdown, and customer insights — all in real time.
Ready to try customer crm?
30-day free trial. No credit card. No setup fees.